Overnight Residential Support Specialist

MISSION

Serving women who are pregnant and homeless, we provide a safe, nurturing home, educational programs and long-term support for mother and child. Founded in faith, we instill hope, dignity and the pride of independence, one family at a time.

POSITION SUMMARY
Reporting to the Director of Program Compliance & Operations, the Residential Support Specialist (RSS) provides direct care and educational opportunities while interacting with both mothers and children to foster healthy relationships, positive skills, and provide a supportive living environment. This position is overnight, from 12a-8a, Monday, Tuesday, Thursday and Friday. This position is 32 hours per week and considered full-time; $11/hour. Must be able to pass a drug and background screening.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Focus on client needs; anticipate, understand, and respond to the needs of clients to meet or exceed their expectations
• Assist and support program outcomes and evaluation
• Track, review and ensure accurate record keeping and provide monthly reports
• Participate actively in volunteer supervision and engagement
• Participate, role model and teach parenting skills
• Participate, role model and teach household management skills
• Maintain a clean and healthy living environment
• Is a positive ambassador for The Haven of Grace

QUALIFICATIONS AND EXPERIENCE

• High School Diploma/GED with additional training in child development, social services, nursing etc.
• Residential experience preferred
• Microsoft Office experience
• Must have own vehicle and possess a current, valid driver’s license and meet The Haven of Grace requirements for insurance
• Must be reliable and flexible to work holidays, overnights and weekends

KNOWLEDGE AND SKILLS

• Highly positive and enthusiastic style capable of motivating others
• Skilled in de-escalation, conflict resolution and mediation
• Excellent relationship management skills
• Excellent project management, and planning skills
• Excellent written and verbal communication skills
• Approaches all issues with a win-win attitude that respects the dignity of all parties
• Meet scheduled deadlines and perform routine tasks with minimal supervision
• Comfortable serving as a role model and preference for working in a faith-based environment
• Knowledgeable in providing child care for infants to age five
• Culturally competent and sensitive to the issues facing low-income, urban households

WORK ENVIRONMENT

Most of the work for this position is performed within a residential setting with crisis management being a key component. The employee may need to travel to meetings and conferences in personal vehicle and upon submission of proper documentation will be reimbursed for mileage at current agency rate. Employee is required to have reliable personal transportation.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily, as well as possess the skills and meet the demands outlined in this job description and core competencies.

BENEFITS

Benefits offered include Medical, Dental, Vision, 403b, FSA, PTO.

Screening of applicants will begin immediately and continue until the position is filled. Qualified candidates should submit a resume and cover letter to:

Karen Strong, Director of Program Compliance & Operations
The Haven of Grace
1225 Warren Street
St. Louis, MO 63106
Fax: 314-241-4913
E-mail: kstrong@havenofgracestl.org

No phone calls please!

The Haven of Grace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.