Employment Opportunities

Residential Support Specialist, PRN

JOB DESCRIPTION

The Haven of Grace has immediate openings for Residential Support Specialists- PRN and is seeking individuals with experience in overseeing evening and overnight operations of a 24/7 residential maternity shelter and 8 transitional housing units.

MISSION

Serving women who are pregnant and homeless, The Haven of Grace provides a safe, nurturing home, educational programs, and long-term support for mothers and their children through a residential shelter and transitional apartments on one campus, and a long-term aftercare program.

POSITION SUMMARY

Reporting to the Program Director. The Residential Support Specialist, PRN provides guidance and supervision to clients by partnering with mothers, babies, and children to influence healthy relationships, positive parenting re-enforcement, in a supportive residential living environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Transfer center responsibilities at shift change (follow written protocols).
• Administer pre and post program surveys that support life skills programs, and track results for reporting.
• Lead and assist clients through daily chores and dinner preparation.
• Care for infants and toddlers while mother’s attend evening classes or other program related activities.
• Manage toward a culture of respect, safety, accomplishment, cleanliness, peace, and cooperation for all on The Haven of Grace’s Campus.
• Ensure program guidelines, rules and agency policies are followed.
• Actively contribute to team goals and targets.
• Fill in to cover shift work when necessary.
• Represent the Haven of Grace as a positivity ambassador.

QUALIFICATIONS AND EXPERIENCE

• High School Diploma. or G.E.D.
• Training or extensive experience in child development or social services will be helpful in this role.
• Previous experience working in a residential care facility is preferred.
• Proficient in Microsoft Office Suite.
• Must be alert and able to perform physical duties (lifting, bending, walking, climbing stairs, etc.)
• Must have a cell phone and reliable transportation.
• Must be willing to accept holidays, evenings, overnight, and weekend schedules with short notice.

Success Indicators – Individuals able to demonstrate the following talents, skills and interpersonal characteristics will be considered for this role:

• Highly positive and with an attitude of enthusiasm.
• Has knowledge in de-escalation, conflict resolution, and mediation techniques, and knows when and how to apply the techniques.
• Excellent written and verbal communication skills.
• Effectively and efficiently completes task without supervision, and under uncertain circumstances.
• Works well in collaborative team settings and cooperates well with management.
• Skilled at providing childcare for infants up to age five.
• Culturally aware, sensitive and can respond appropriately to issues and behaviors of individuals who have experienced trauma, or have been systematically disenfranchised, and under resourced within the community at large.

APPLICATION INFORMATION

All candidates must pass background and drug screening.

Please send a letter of interest and resume to: pbosman@havenofgracestl.org

 

Development Director

POSITION DESCRIPTION 

Collaborating closely with the development team and leadership, the Development

Director plays a crucial role in fundraising for The Haven of Grace Reporting directly to the Executive Director, this position involves planning, developing, and implementing strategies to secure donations and increase public awareness of The Haven of Grace The Development Director will cultivate and secure contributions from individuals and corporations capable of supporting the organization Additionally, they will manage and nurture relationships with key volunteers and board members, ensuring a steady stream of active donors and volunteers

The role requires cultural competence and sensitivity  to the concerns of people living with a scarcity mindset, and from low-income, urban, or rural households

The ideal candidate must demonstrate the ability to work effectively in a collaborative environment that fosters psychological safety, mutual respect, and a positive, healthy workplace culture

CORE RESPONSIBILITIES 

• Collaborate with the Executive Director and leadership team to identify and communicate the organization’s funding priorities
• Provide strategic advice to senior leadership through active participation in Leadership Team meetings
• Develop, submit, and manage an annual development plan, setting clear monthly, quarterly, and annual activity and progress goals
• Identify, cultivate, and manage a portfolio of donors for annual, major, and planned giving
• Partner with development staff to ensure proper stewardship of assigned donors
• Collaborate with the Executive Director and the Board of Directors to design and execute a program that cultivates new funding prospects, explores new opportunities, and strengthens relationships with existing donors
• Leverage volunteers, staff, publications, and other resources to identify major gift prospects based on their connections, capacity, and interest
• Ensure that potential major donors are thoughtfully cultivated and approached with tailored solicitation strategies
• Provide leadership and direction to the operations fund development team
• Support the Executive Director’s fundraising initiatives
• Attend meetings as a thought partner with the Executive Director and the contracted grant writer
• Collaborate with the Executive Director to develop and manage an advancement budget aligned with the organization’s goals
• Staff liaison to the Board of Directors’ Fund Development Committee
• Supervise the planning and execution of fundraising events
• Oversee donor database management, including gift processing and acknowledgment processes
• Oversee end month reconciliation between donor database and accounting database
• Lead and manage marketing and social media efforts
• Assist with additional development projects as needed
• Promote and nurture a culture of philanthropy throughout the organization

EXPERIENCE & KNOWLEDGE

• At least 5 years of administrative support experience in a nonprofit executive environment, with a focus on fund development and donor relations
• Exceptional verbal and written communication skills, with a strong command of grammar, spelling, and punctuation
• Exceptional Emotional and Social Competency
• Proficient in reviewing and editing documents for spelling, punctuation, grammar, clarity, and adherence to established writing standards and conventions
• Capable of drafting correspondence in alignment with established templates and guidelines, and proficient in performing mail merge operations as required
• Receptive to leadership and strategic guidance from the CEO
• Document and manage established processes, prioritize competing tasks, and effectively manage time to ensure precision and adherence to deadlines across multiple ongoing projects
• Consistently deliver high-quality, precise work in a timely manner, demonstrating efficiency and the ability to operate independently, even in high-pressure situations
• Experience and strong proficiency in utilizing technology effectively
• Highly skilled in creating compelling content across all major social media platforms
• Highly proficient in the Microsoft Office Suite, ensuring efficient and effective use of its tools for various business needs
• Exercises sound judgment in safeguarding confidential information related to donors and clients
• Demonstrates a strong alignment with and preference for working in a faith-based environment
• Thrives in a fast-paced, dynamic environment and demonstrates adaptability to changing priorities and demands

QUALIFICATIONS 

Education and Certification:

• Bachelor’s degree in related fields (nonprofit management, communications, marketing or public relations) or CFRE credentialed

EXPERIENCE:   

• Frontline Fundraising: Over 3-5 years of direct experience in frontline fundraising, with a proven record of success
• Major Gifts: Demonstrated ability to successfully cultivate and secure major gifts
• Board Collaboration: Experienced in working collaboratively with Boards of Directors
• Partnership Development: Skilled in developing effective partnerships with both internal teams and external stakeholders
• Relationship Building: Strong ability to build and maintain positive relationships with constituents and colleagues, utilizing constructive communication and professionalism
• Cultural Competency: Experienced in collaborating with individuals from diverse cultural backgrounds
• Communication Skills: Effective communicator with the ability to write and speak persuasively about organizational goals and mission
• Interpersonal & Motivational Skills: Possesses strong interpersonal and motivational skills, with a focus on fostering teamwork and collaboration
• Organizational & Time Management: Highly organized with excellent time management skills, ensuring timely and efficient project completion
• Leadership & Independence: Capable of working independently while contributing as an integral member of the senior leadership team

APPLICATION INSTRUCTIONS

Interested candidates should send a cover letter and resume to Meredith Friedman at mfriedman@lbh-stl.com

 

Development Coordinator

POSITION SUMMARY

The Development Coordinator supports The Haven of Grace in advancing its mission to serve pregnant unhoused women and their families by providing proactive and detailed administrative assistance. Reporting to the Director of Development, this position focuses on managing the donor database, processing acknowledgments, maintaining accurate records of donor interactions, and contributing to donor cultivation and stewardship efforts. The Development Coordinator will thrive in a fast-paced environment, collaborating with team members to achieve the organization’s development goals. This is an in-office position with limited remote work privileges. The role also requires the ability to work in an urban environment and interact respectfully with clients who have been historically underserved or economically disadvantaged.

CORE FUNCTIONS

Technical Proficiency

• Donor Management Software: Proficiency in managing donor databases, with strong expertise in Raiser’s Edge, including tracking donations, generating reports, and maintaining accurate donor records.
• Blackbaud Skills: Ability to effectively navigate the Blackbaud suite of tools, including online giving, event management, and running analytics. Expertise in Raiser’s Edge is strongly preferred.
• Data Entry & Management: Meticulous attention to detail in maintaining up-todate and accurate donor and financial records.
• Interface with Accounting: Collaborate with financial staff to ensure data congruity and integrity and understand audit requirements.
• Reporting & Analytics: Proficient in creating and analyzing reports, dashboards, and metrics to track fundraising goals, donor retention, and engagement.
• MS Office Suite: Advanced proficiency in Microsoft Office tools, particularly in Excel and Word.

Fundraising Knowledge

• Campaign Management: Knowledge of organizing, executing, and tracking fundraising campaigns such as annual appeals, capital campaigns, and major gift programs.
• Donor Relations: Coordinate donor relations to ensure supporters feel valued and appreciated, maintaining strong relationships built on dignity and respect.
• Grant Support: Assist in grant research and proposal development by providing relevant donor information and utilizing database tools.

COMMUNICATION & COLLABORATION

• Stakeholder Communication: Excellent written and verbal communication skills to engage donors, partners, and internal teams with campaign updates and progress reports.
• Collaboration: Work closely with development, finance, and program teams to ensure accurate data flow across departments and align fundraising efforts with organizational goals.
• Event Support: Provide logistical support for fundraising events, utilizing donor management software for event coordination, ticketing, and donor follow-up.

PROBLEM-SOLVING & ADAPTABILITY

• Issue Resolution: Troubleshoot database and system issues to ensure the smooth functionality of donor management systems.
• Flexibility: Adapt to evolving fundraising strategies, technology updates, and organizational goals.

COMPLIANCE, ETHICS, AND INTEGRITY

• Data Security: Ensure compliance with data privacy laws and best practices for protecting donor information, upholding the Donor Bill of Rights.
• Ethical Fundraising: Adhere to ethical standards in all fundraising activities, ensuring transparency and donor trust.
• Integrity: Exhibit honesty, responsibility, and uphold strong moral principles in every task.

QUALIFICATIONS •       Bachelor’s Degree

• 5 years of experience in donor or CRM database management.
• Ability to work effectively in an urban environment and demonstrate empathy, respect, and understanding when engaging with clients who have been historically underserved or economically disadvantaged.

TO APPLY

Interested candidates should submit a cover letter and resume to Meredith Friedman at mfriedman@lbh-stl.com

 

Program Coordinator

Job Summary:

The Program Coordinator is responsible for coordinating and implementing program activities across The Haven of Grace’s Maternity Center, Transitional Housing, and Aftercare Program (Project Inspire). The role reports to the Compliance Director but works closely with the Program Team, collaborating regularly with the Case Manager and Clinical Director to ensure alignment with client care and strategic objectives. This position is key to maintaining program continuity and fostering a supportive, trauma-informed environment. The Program Coordinator will thrive in a challenging environment, collaborating with team members to achieve the organization’s development goals. This is an in-office position with limited remote work privileges. The role also requires the ability to work in an urban environment and interact respectfully with clients who have been historically underserved or economically disadvantaged.

Key Responsibilities:

Program Coordination:

• Organize and implement weekly enrichment activities and classes for the Maternity Center. o Coordinate bi-weekly Project Inspire/Divine Daughter’s programming for Aftercare Program participants. o Collaborate closely with the Case Manager and Clinical Director to ensure programs support individualized care plans and overall client well-being.
• Track program impact, outcomes, and client progress.
• Strategic Alignment:
  • Ensure all program activities align with The Haven of Grace’s mission of generational change, wealth building, housing stability, and education/job readiness.
  • Provide reports to the Compliance Director on program outcomes.
• Client Support:
  • Create a welcoming and supportive environment, using a trauma-informed approach to lead clients through program activities. o Encourage client participation in activities designed to promote selfsufficiency and empowerment.

• Scheduling Flexibility:
  • Work a flexible schedule to include Saturdays and select evenings, as required to support program initiatives.

Qualifications: •          Bachelor’s degree in a related field (BSW preferred).

• Minimum of 3 years of experience in program coordination, preferably in a nonprofit or social services setting.
• Familiarity with trauma-informed care practices.
• Excellent communication and collaboration skills, with an ability to work closely with diverse team members.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).