Housing Crisis? Need Help? 314-802-5444 facebook twitter ShareThis

Privacy statement


The Haven of Grace respects the privacy of visitors to its Web site. The Haven strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, The Haven has implemented the following policies.

About the information we collect


From Casual Web Site Visitors and General Users

We do not collect any personal information from users browsing our Web site. When you use the public areas of our Web site, you are doing so anonymously. We do collect aggregate use information, such as the number of hits (visits) per page. We use aggregate data for internal and marketing purposes, but we do not collect any personally identifying information.

From Our Donors and Other Customers

If while visiting our Web site you make a donation, purchase event tickets, or request other information, you will be asked to provide essential information. In all cases, this information is submitted voluntarily. In most cases, The Haven asks users to provide their name, title, organization name, address, telephone, and e-mail. If you are making a donation or purchase, you may be asked for credit card information in order to complete your donation or purchase.

Donor/Customer List

Our donor or customer list is not for sale. When you visit our Web site or become a donor to The Haven, your name and mailing information will not be sold to a commercial organization.

Credit Card Account Information

The Haven of Grace utilizes secure transaction methods (SSL) when collecting credit card information over the Internet. The Haven does not disclose credit card account information provided by its donors or customers.

Complaint Procedure

If you suspect that we have handled your personal information in a manner that doesn't comply with this privacy statement, please contact us by e-mailing an explanation to Marissa Paine or by calling 314-621-6507.